Use the Cloud Connect page to perform the following: If you do not have the required memory an error message is displayed.įor the appropriate memory requirements, see Solution Design Guide for Unified Contact Center Express at. To use cloud services, memory requirement is different.
The Cloud Connect servicesĪre responsible for interacting with Webex Experience Management (WXM) cloud service for presenting surveys to users and accessĪnalytics on the survey responses to understand the Customer Experience trends. Run the utils system restart command to restart theĬloud Connect enables on-premise Unified CCX solution to integrate with different cloud services. The certificates of the publisher from the trust-store of the The certificate of the subscriber node from the trust-store of The administrator must manually remove the When a subscriber node is removed from a cluster, its certificates stillĮxist in the publisher node. The configuration information of the server. Select the subscriber node and click Delete to delete Unified CCX administration, you cannot delete the first node that isĪlso called as the publisher node, but you can delete the subscriber node.Ĭhoose System > Server from the Cisco UnifiedĬCX Administration menu bar to access the List Servers web page. This section describes how to delete a server from the Unified CCX. MAC address of the server that you want to add.ĭescription of the server that you want to add. Hostname or IP address of the server that you want to add. The Server Configuration web page appears.Īdd New button is disabled when two servers are added to the cluster in a High Availability setup.Ī warning message appears when you click the The List Servers web page to add the new server. The upper left corner of the List Servers web page or the
To configure a new server that needs to be added to form a Unified CCX cluster for a High Availability setup, complete the Update the values in the fields and clickĭelete to delete the configuration information
Opens to display Host Name/IP Address, MAC Address, and Description of the Information of any server, click the respective hyperlink in the To view, modify, or delete the server configuration Of second node will fail if you do not perform this configuration. Use the List Servers web page to view, add, remove, and view serversīefore installing Unified CCX on the second node, you mustĬonfigure the second server using this procedure.
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